Portfolio servicing
The first step is effective customer service that accomplishes quick default cures.
Know where to start
This product embeds Dedicated’s experienced collection representatives within a client’s system and process, essentially acting as customer service agents in order to resolve payment and other technical issues that are experienced by merchants, all while reinforcing the client’s brand and reputation
Seamless Support, Tailored to Your Growth
Clients can focus on growth without needing to worry about the associated growing pains that include hiring of team members, negotiating compensation and benefits, and finding appropriate office space for the entire team. Dedicated takes care of the hiring, payroll, benefits, insurance, equipment, and workstations so that the client gets all of the benefits of having a part-time or full-time team member without any of the associated tasks. Dedicated can offer both part-time and full-time collection representatives, collection managers, and collection administration staff members at predetermined hourly or flat fees.
What our funders are saying about Dedicated:
— Don W., Equipment Finance Lessor