Portfolio servicing

You need to get paid, but your guarantor and equipment have gone missing. Our team members have this covered.

Know where to start

You’ll have more money, a better reputation, and a better relationship with your payer if you take even a half-step back to assess your account’s likelihood of repayment before taking action.

Don’t fall into the trap of always leading with legal action. Start by understanding the key drivers that will influence your ultimate outcome.

Seamless Support, Tailored to Your Growth

This product embeds Dedicated’s experienced collection representatives within a client’s system and process,  essentially acting as customer service agents in order to resolve payment and other technical issues that are experienced by merchants, all while reinforcing the client’s brand and reputation.

Clients can focus on growth without needing to worry about the associated growing pains that include hiring of team members, negotiating compensation and benefits, and finding appropriate office space for the entire team. Dedicated takes care of the hiring, payroll, benefits, insurance, equipment, and workstations so that the client gets all of the benefits of having a part-time or full-time team member without any of the associated tasks. Dedicated can offer both part-time and full-time collection representatives, collection managers, and collection administration staff members at predetermined hourly or flat fees.

What our funders are saying about Dedicated:

“Their recovery percentages are the highest of any of our sources, and their responsiveness to our requests is amazing.”
— Don W., Equipment Finance Lessor

Client Testimonials